Bekenbey Solicitors is committed to respecting your privacy and protecting your personal information.

This privacy policy sets out how Bekenbey Solicitors (“us” / “we”) use and protect any information that you give us. This policy applies to all personal information that we collect, use and otherwise process in relation to your use of our website, your contact with us, and the provision of legal advice and assistance to our clients and potential clients.

The policy applies whether this information is given or collected when you use this website, in subsequent communications with us, or through any other means.

We are committed to ensuring that your privacy is protected. Should we ask you to provide or collect certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy policy.

If you engage us to carry out work for you, we will have client confidentiality obligations to you as set out in our Terms of Engagement and our letter of engagement to you.

If you apply for a job or placement with us, our privacy policy for candidates will apply, and if you have a working relationship with us as a member, employer or otherwise, our fair processing notice for workers will apply.

Any personal information processed by Bekenbey Solicitors in connection with this Privacy Policy is controlled by Bekenbey Solicitors, which is considered the legal “data controller” of your personal information. Bekenbey Solicitors is registered with the Information Commissioner’s Office (ICO) with registration number [Your ICO Registration Number].
[Name of your Data Protection Officer] is our data protection officer.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What is personal information?

Personal information means details which identify you or could be used to identify you, such as your name and contact details and your legal history. It may also include information about how you use our website.

How and when do we collect personal information?

We may collect information from you in the course of our business. This includes:

• Information that is gathered automatically when you use our website

• When you choose to send personal information to us when you contact us to enquire about our services

• Through the form on our website, by email or by telephone

• As part of our client acceptance process

• In the course of providing legal services to you

What personal information do we collect and process about you?

The personal information that we collect about you will depend on how you interact with us.

When you view our website, we may collect:

• High-level information about the pages that you have viewed

• Your country of origin

We do not collect information that is capable of identifying an individual simply from viewing our website.

When you contact us, via our website, email or over the telephone, we may collect:

• Name and job title

• Contact information including email address and phone number

• Basic information about your employment or your relationship to a person

• Basic information about the nature of your legal issue

• Any other information you choose to provide

When you engage our services, we may collect and process additional information such as:

• Further information and documentation for identification and background checks

• Financial information relating to your matter or payment of fees

• Personal information provided by you (or on your behalf) or generated in the course of providing our legal services

  • This may include special categories of data relevant to your case

Special category information includes race or ethnic origin, political opinions, religious beliefs, trade union membership, health and medical records, or sexual orientation.
This information will typically be collected when it is relevant to the legal services you have engaged us for.
Additional care will be taken in relation to special category information.

Why do we collect and process your personal information?

We collect personal information so that we can operate effectively. We use your personal information on the following legal bases:

• To perform a contract, such as assisting you with your legal matter

• To comply with legal and regulatory obligations

• To establish or exercise a defence of legal claims

• For legitimate business purposes

What do we do with your personal information?

In summary, we use personal information:

• To improve our services, including our website

• To manage our relationship with you and our clients

• To provide legal services to you

• For internal record keeping and to fulfil our legal and regulatory obligations

• We may periodically send you legal updates or newsletters (you may unsubscribe at any time)

Cookies

A cookie is a small file placed on your computer’s hard drive.

We use traffic log cookies (including Google Analytics) to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies in your browser settings.

Links to other websites

Our website may contain links to other websites of interest. However, we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.

Disclosing your personal information

In connection with work we are undertaking for you, it may be necessary to disclose your personal information to third parties, such as:

• The Court

• An opponent’s solicitors

• An expert instructed on your behalf

We will not do this unless we have your permission or are required by law to do so.

Where necessary, personal information may also be shared with:

• Regulatory authorities

• Government and law enforcement agencies

• Trusted third-party service providers (e.g. IT service providers and suppliers of cloud-based IT infrastructure)

A full list of these providers is available to clients upon request.

We will never sell or lease your personal information.

Keeping your personal information safe

We are committed to ensuring that your information is secure. We use a selection of carefully picked cloud-based service providers.

Using these platforms may involve transferring your personal data to locations outside of the UK and European Economic Area (“EEA”).
Where our service providers process your data outside the UK or EEA, our written agreement with them contains appropriate measures to ensure that an appropriate level of data security is provided.

How long will we keep your personal information?

Your personal information will be kept and stored in accordance with our data retention policy.

We will only retain personal information for as long as is reasonably necessary, taking into account our legal and regulatory requirements.

Access to your information and your rights

The GDPR provides you with the following rights:

• Right to be Informed: To request details of the personal information which we hold about you

• Right to Rectification: To request that incorrect personal information we hold about you is corrected

• Right to Erasure: To request that we delete the personal information that we hold about you (the "right to be forgotten"), subject to our legal and regulatory retention requirements

• Right to Restrict Processing: To restrict our processing of your personal information

• Right to Data Portability: To have personal information we hold transferred to another organisation

• Right to Object: To object to the processing of your personal information

If you would like to exercise any of these rights, please email us at info@bekenbeylaw.com or write to us.
We will respond to all such requests within 14 days of receiving them.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Contact

If you have any queries in relation to this policy, please do not hesitate to contact Bekenbey Solicitors at:
📧 info@bekenbeylaw.com